GVB, Amsterdam’s city transportation company, wants to ensure its passengers are well-informed and transported safely to their destination. The company currently deploys 200 buses, 200 trams, 90 metros and 18 springs. Every day, 875,000 passengers board the service and GVB is preparing to increase this number to 1 million. With this many passengers, it is very important for GVB to meet passengers’ expectations even better. One way of doing this is to provide passengers with up-to-date travel information on time.
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